{"id":362,"date":"2024-02-03T10:57:40","date_gmt":"2024-02-03T10:57:40","guid":{"rendered":"https:\/\/nadplusencasa.yousuccesskenya.com\/?page_id=362"},"modified":"2025-04-13T05:22:04","modified_gmt":"2025-04-13T03:22:04","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/nadplusencasa.com\/pt\/refund-and-returns-policy\/","title":{"rendered":"Pol\u00edtica de Reembolso e Devolu\u00e7\u00f5es"},"content":{"rendered":"<section class=\"refund-policy\">\n<div>\n<h2>Pol\u00edtica de Reembolso e Devolu\u00e7\u00f5es<\/h2>\n<p>Nossa pol\u00edtica de reembolso e devolu\u00e7\u00f5es tem um per\u00edodo de validade de 30 dias a partir da data da sua compra.<\/p>\n<p>Infelizmente, se j\u00e1 passaram 30 dias desde a sua compra, n\u00e3o podemos oferecer um reembolso total ou troca.<\/p>\n<p>Nad Plus en Casa determinar\u00e1 se substituir\u00e1 ou emitir\u00e1 cr\u00e9dito para todas as devolu\u00e7\u00f5es aceitas de produtos.<\/p>\n<p>Items marked as \u201cNon-returnable\u201d are ineligible for return, and no credit or replacement will be provided.<\/p>\n<h4>Itens N\u00e3o Reembols\u00e1veis<\/h4>\n<p>Nad Plus En Casa home injection kits and refills are not eligible for refunds due to their perishable nature and the inability to verify their condition after shipment.<\/p>\n<p>Para a prote\u00e7\u00e3o dos nossos clientes, n\u00e3o podemos aceitar devolu\u00e7\u00f5es ou emitir reembolsos para itens de sa\u00fade uma vez que tenham sa\u00eddo das nossas instala\u00e7\u00f5es.<\/p>\n<h4>Itens reembols\u00e1veis<\/h4>\n<p>To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Additionally, a receipt or proof of purchase is required to complete the return.<\/p>\n<p>Voc\u00ea pode solicitar um reembolso dentro do per\u00edodo de 30 dias pelos seguintes motivos:<\/p>\n<ul>\n<li>N\u00e3o recebimento do produto ou servi\u00e7o encomendado<\/li>\n<li>Discrep\u00e2ncia entre o produto ou servi\u00e7o recebido e a descri\u00e7\u00e3o<\/li>\n<li>Defeitos ou mau funcionamento no produto ou servi\u00e7o<\/li>\n<\/ul>\n<p>Reembolsos parciais podem ser concedidos nas seguintes situa\u00e7\u00f5es:<\/p>\n<ul>\n<li>Itens que n\u00e3o estejam em sua condi\u00e7\u00e3o original, danificados ou com pe\u00e7as faltando que n\u00e3o sejam devido ao nosso erro.<\/li>\n<li>Devolu\u00e7\u00f5es feitas mais de 30 dias ap\u00f3s a entrega.<\/li>\n<\/ul>\n<p>To initiate a refund, please contact us at <a href=\"mailto:re*****@***********sa.com\" data-original-string=\"uQdnLD1CBYK5H+MQ0PCRhQ==f64\/Zq8FwVa7fmOC2ZXwWXVYDUpeNLBrQ\/a3BNyA009fJs=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='OCcfrVWB7XEAWo0xwG1GIA==f64ppYUpl0WZunZZgr4EMfo2Y80I6vIsNQGuRit6dW+27U='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>re<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">***********<\/span>sa.com<\/span><\/a>, providing your order number and a brief explanation of the reason for the refund request.<\/p>\n<p>We will process your request and issue a refund within 7 business days upon receiving your request. Kindly note that additional information or evidence may be required to process your refund.<\/p>\n<p>If your refund request is deemed valid, we will refund the original payment method used for the purchase. Upon receiving and inspecting your return, we will send you an email notifying you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.<\/p>\n<p>In case you haven&#8217;t received your refund, please check your bank account first. If the issue persists, contact your credit card company, as there may be a delay before the refund is officially posted.<\/p>\n<\/p><\/div>\n<\/section>\n<style>\n  .refund-policy {\n    max-width: 1200px;\n    margin: 0 auto;\n    padding-top: 0;\n    padding-bottom: 100px;\n    font-family: 'DM Sans', sans-serif;\n    box-sizing: border-box;\n  }<\/p>\n<p>  .refund-policy div {\n    text-align: left;\n  }<\/p>\n<p>  \/* Optional spacing adjustments for headings, paragraphs, lists, etc. *\/\n  h2, h4, p, ul, li {\n    margin-bottom: 1em;\n  }<\/p>\n<p>  ul {\n    padding-left: 1.5em;\n  }<\/p>\n<p>  a {\n    color: inherit;\n    text-decoration: underline;\n  }\n<\/style>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Our refund and returns policy have a validity period of 30 days from the date of your purchase. Unfortunately, if 30 days have elapsed since your&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":0,"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/pages\/362\/revisions"}],"wp:attachment":[{"href":"https:\/\/nadplusencasa.com\/pt\/wp-json\/wp\/v2\/media?parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}