{"id":362,"date":"2024-02-03T10:57:40","date_gmt":"2024-02-03T10:57:40","guid":{"rendered":"https:\/\/nadplusencasa.yousuccesskenya.com\/?page_id=362"},"modified":"2025-04-13T05:22:04","modified_gmt":"2025-04-13T03:22:04","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/nadplusencasa.com\/fr\/refund-and-returns-policy\/","title":{"rendered":"Politique de Remboursement et de Retours"},"content":{"rendered":"<section class=\"refund-policy\">\n<div>\n<h2>Politique de Remboursement et de Retours<\/h2>\n<p>Notre politique de remboursement et de retours est valable pendant 30 jours \u00e0 compter de la date de votre achat.<\/p>\n<p>Lamentablemente, si han transcurrido 30 d\u00edas desde su compra, no podemos ofrecer un reembolso completo o un intercambio.<\/p>\n<p>Nad Plus en Casa d\u00e9terminera s'il faut remplacer ou \u00e9mettre un cr\u00e9dit pour tous les retours accept\u00e9s de produits.<\/p>\n<p>Items marked as \u201cNon-returnable\u201d are ineligible for return, and no credit or replacement will be provided.<\/p>\n<h4>Articles Non Remboursables<\/h4>\n<p>Nad Plus En Casa home injection kits and refills are not eligible for refunds due to their perishable nature and the inability to verify their condition after shipment.<\/p>\n<p>Para la protecci\u00f3n de nuestros clientes, no podemos aceptar devoluciones ni emitir reembolsos por art\u00edculos de salud una vez que han salido de nuestras instalaciones.<\/p>\n<h4>Articles remboursables<\/h4>\n<p>To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Additionally, a receipt or proof of purchase is required to complete the return.<\/p>\n<p>Vous pouvez demander un remboursement dans les 30 jours pour les raisons suivantes :<\/p>\n<ul>\n<li>Non-r\u00e9ception du produit ou du service command\u00e9<\/li>\n<li>Disparit\u00e9 entre le produit ou le service re\u00e7u et la description<\/li>\n<li>D\u00e9fauts ou dysfonctionnements dans le produit ou le service<\/li>\n<\/ul>\n<p>Des remboursements partiels peuvent \u00eatre accord\u00e9s dans les situations suivantes :<\/p>\n<ul>\n<li>Articles qui ne sont pas dans leur \u00e9tat d'origine, endommag\u00e9s ou avec des pi\u00e8ces manquantes qui ne sont pas dus \u00e0 notre erreur.<\/li>\n<li>Retours effectu\u00e9s plus de 30 jours apr\u00e8s la livraison.<\/li>\n<\/ul>\n<p>To initiate a refund, please contact us at <a href=\"mailto:re*****@***********sa.com\" data-original-string=\"uMvEZuA2Fh0pMAvbY9zKhg==f64Lg4zlO0kCkR3880esQ4p7WE0HsywdDOPOVN06ndqxjc=\" title=\"This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.\"><span \n                data-original-string='nWY8CtPbeIlNAKrQBWZdyA==f64JkTF4EADx6hvBK0Q7lDBHVkvfcPPs0jXpyntg0HE3pI='\n                class='apbct-email-encoder'\n                title='This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.'>re<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">***********<\/span>sa.com<\/span><\/a>, providing your order number and a brief explanation of the reason for the refund request.<\/p>\n<p>We will process your request and issue a refund within 7 business days upon receiving your request. Kindly note that additional information or evidence may be required to process your refund.<\/p>\n<p>If your refund request is deemed valid, we will refund the original payment method used for the purchase. Upon receiving and inspecting your return, we will send you an email notifying you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.<\/p>\n<p>In case you haven&#8217;t received your refund, please check your bank account first. If the issue persists, contact your credit card company, as there may be a delay before the refund is officially posted.<\/p>\n<\/p><\/div>\n<\/section>\n<style>\n  .refund-policy {\n    max-width: 1200px;\n    margin: 0 auto;\n    padding-top: 0;\n    padding-bottom: 100px;\n    font-family: 'DM Sans', sans-serif;\n    box-sizing: border-box;\n  }<\/p>\n<p>  .refund-policy div {\n    text-align: left;\n  }<\/p>\n<p>  \/* Optional spacing adjustments for headings, paragraphs, lists, etc. *\/\n  h2, h4, p, ul, li {\n    margin-bottom: 1em;\n  }<\/p>\n<p>  ul {\n    padding-left: 1.5em;\n  }<\/p>\n<p>  a {\n    color: inherit;\n    text-decoration: underline;\n  }\n<\/style>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Our refund and returns policy have a validity period of 30 days from the date of your purchase. Unfortunately, if 30 days have elapsed since your&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":0,"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/pages\/362\/revisions"}],"wp:attachment":[{"href":"https:\/\/nadplusencasa.com\/fr\/wp-json\/wp\/v2\/media?parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}