{"id":362,"date":"2024-02-03T10:57:40","date_gmt":"2024-02-03T10:57:40","guid":{"rendered":"https:\/\/nadplusencasa.yousuccesskenya.com\/?page_id=362"},"modified":"2025-04-13T05:22:04","modified_gmt":"2025-04-13T03:22:04","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/nadplusencasa.com\/es\/refund-and-returns-policy\/","title":{"rendered":"Pol\u00edtica de reembolso y devoluciones"},"content":{"rendered":"<section class=\"refund-policy\">\n<div>\n<h2>Pol\u00edtica de reembolso y devoluciones<\/h2>\n<p>Nuestra pol\u00edtica de reembolso y devoluciones tiene un per\u00edodo de validez de 30 d\u00edas desde la fecha de su compra.<\/p>\n<p>Lamentablemente, si han transcurrido 30 d\u00edas desde su compra, no podemos ofrecer un reembolso completo o un intercambio.<\/p>\n<p>Nad Plus en Casa determinar\u00e1 si reemplazar o emitir cr\u00e9dito por todas las devoluciones aceptadas de productos.<\/p>\n<p>Items marked as \u201cNon-returnable\u201d are ineligible for return, and no credit or replacement will be provided.<\/p>\n<h4>Art\u00edculos No Reembolsables:<\/h4>\n<p>Nad Plus En Casa home injection kits and refills are not eligible for refunds due to their perishable nature and the inability to verify their condition after shipment.<\/p>\n<p>For the protection of our customers, we cannot accept returns or issue refunds for health items once they have left our premises.<\/p>\n<h4>Art\u00edculos reembolsables<\/h4>\n<p>To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Additionally, a receipt or proof of purchase is required to complete the return.<\/p>\n<p>Puede solicitar un reembolso dentro del per\u00edodo de 30 d\u00edas por las siguientes razones:<\/p>\n<ul>\n<li>No recepci\u00f3n del producto o servicio solicitado<\/li>\n<li>Discrepancia entre el producto o servicio recibido y la descripci\u00f3n<\/li>\n<li>Defectos o malfuncionamientos en el producto o servicio<\/li>\n<\/ul>\n<p>Se pueden otorgar reembolsos parciales en las siguientes situaciones:<\/p>\n<ul>\n<li>Art\u00edculos que no est\u00e9n en su condici\u00f3n original, da\u00f1ados o con piezas faltantes que no sean debido a nuestro error.<\/li>\n<li>Devoluciones realizadas m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega.<\/li>\n<\/ul>\n<p>To initiate a refund, please contact us at <a href=\"mailto:re*****@***********sa.com\" data-original-string=\"4aah9lf3EIYwpKLNfsxrjg==f64JQCKOIYDKsWLBlS5rIrd745V76uqLBz47ky1KrAJ3oE=\" title=\"Este contacto ha sido codificado por Anti-Spam by CleanTalk. Haz clic para decodificar. Para finalizar la decodificaci\u00f3n, aseg\u00farate de que JavaScript est\u00e1 activado en tu navegador.\"><span \n                data-original-string='yZlf2r1xLi5+7Iio51\/A3g==f64D5WyJdagnn6W\/xZ9uT4kjCoy7JI8bQiA80MW4lyRInM='\n                class='apbct-email-encoder'\n                title='Este contacto ha sido codificado por Anti-Spam by CleanTalk. Haz clic para decodificar. Para finalizar la decodificaci\u00f3n, aseg\u00farate de que JavaScript est\u00e1 activado en tu navegador.'>re<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">***********<\/span>sa.com<\/span><\/a>, providing your order number and a brief explanation of the reason for the refund request.<\/p>\n<p>We will process your request and issue a refund within 7 business days upon receiving your request. Kindly note that additional information or evidence may be required to process your refund.<\/p>\n<p>If your refund request is deemed valid, we will refund the original payment method used for the purchase. Upon receiving and inspecting your return, we will send you an email notifying you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.<\/p>\n<p>In case you haven&#8217;t received your refund, please check your bank account first. If the issue persists, contact your credit card company, as there may be a delay before the refund is officially posted.<\/p>\n<\/p><\/div>\n<\/section>\n<style>\n  .refund-policy {\n    max-width: 1200px;\n    margin: 0 auto;\n    padding-top: 0;\n    padding-bottom: 100px;\n    font-family: 'DM Sans', sans-serif;\n    box-sizing: border-box;\n  }<\/p>\n<p>  .refund-policy div {\n    text-align: left;\n  }<\/p>\n<p>  \/* Optional spacing adjustments for headings, paragraphs, lists, etc. *\/\n  h2, h4, p, ul, li {\n    margin-bottom: 1em;\n  }<\/p>\n<p>  ul {\n    padding-left: 1.5em;\n  }<\/p>\n<p>  a {\n    color: inherit;\n    text-decoration: underline;\n  }\n<\/style>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Our refund and returns policy have a validity period of 30 days from the date of your purchase. Unfortunately, if 30 days have elapsed since your&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":0,"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/pages\/362\/revisions"}],"wp:attachment":[{"href":"https:\/\/nadplusencasa.com\/es\/wp-json\/wp\/v2\/media?parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}