{"id":362,"date":"2024-02-03T10:57:40","date_gmt":"2024-02-03T10:57:40","guid":{"rendered":"https:\/\/nadplusencasa.yousuccesskenya.com\/?page_id=362"},"modified":"2025-04-13T05:22:04","modified_gmt":"2025-04-13T03:22:04","slug":"refund-and-returns-policy","status":"publish","type":"page","link":"https:\/\/nadplusencasa.com\/de\/refund-and-returns-policy\/","title":{"rendered":"R\u00fcckerstattungs- und R\u00fcckgaberegelung"},"content":{"rendered":"<section class=\"refund-policy\">\n<div>\n<h2>R\u00fcckerstattungs- und R\u00fcckgaberegelung<\/h2>\n<p>Unsere R\u00fcckerstattungs- und R\u00fcckgaberichtlinie gilt 30 Tage ab dem Datum Ihres Kaufs.<\/p>\n<p>Leider k\u00f6nnen wir keinen vollst\u00e4ndigen R\u00fcckerstattung oder Austausch anbieten, wenn seit Ihrem Kauf 30 Tage vergangen sind.<\/p>\n<p>Nad Plus en Casa wird entscheiden, ob alle angenommenen R\u00fccksendungen von Produkten ersetzt oder gutgeschrieben werden sollen.<\/p>\n<p>Items marked as \u201cNon-returnable\u201d are ineligible for return, and no credit or replacement will be provided.<\/p>\n<h4>Nicht erstattungsf\u00e4hige Artikel<\/h4>\n<p>Nad Plus En Casa home injection kits and refills are not eligible for refunds due to their perishable nature and the inability to verify their condition after shipment.<\/p>\n<p>Zum Schutz unserer Kunden k\u00f6nnen wir keine R\u00fccksendungen akzeptieren oder R\u00fcckerstattungen f\u00fcr Gesundheitsartikel ausstellen, sobald sie unsere R\u00e4umlichkeiten verlassen haben.<\/p>\n<h4>R\u00fcckerstattbare Artikel<\/h4>\n<p>To be eligible for a return, the item must be unused, in the same condition as received, and in its original packaging. Additionally, a receipt or proof of purchase is required to complete the return.<\/p>\n<p>Sie k\u00f6nnen innerhalb des 30-t\u00e4gigen Zeitraums aus folgenden Gr\u00fcnden eine R\u00fcckerstattung beantragen:<\/p>\n<ul>\n<li>Nichterhalt des bestellten Produkts oder Dienstes<\/li>\n<li>Diskrepanz zwischen dem erhaltenen Produkt oder Dienst und der Beschreibung<\/li>\n<li>M\u00e4ngel oder Funktionsst\u00f6rungen im Produkt oder Service<\/li>\n<\/ul>\n<p>Teilweise R\u00fcckerstattungen k\u00f6nnen in den folgenden Situationen gew\u00e4hrt werden:<\/p>\n<ul>\n<li>Artikel, die sich nicht in ihrem Originalzustand befinden, besch\u00e4digt sind oder fehlende Teile aufweisen, die nicht auf unseren Fehler zur\u00fcckzuf\u00fchren sind.<\/li>\n<li>R\u00fccksendungen, die mehr als 30 Tage nach der Lieferung erfolgen.<\/li>\n<\/ul>\n<p>To initiate a refund, please contact us at <a href=\"mailto:re*****@***********sa.com\" data-original-string=\"WNDkP7vjXb+PMrjB5Jo9eg==f64Sh1R2PpbbIVIeLcTHKA2mTDobcfmxX6iExRxwwkvLpo=\" title=\"Dieser Kontakt wurde von Anti-Spam by CleanTalk verschl\u00fcsselt. Klicken Sie hier, um ihn zu entschl\u00fcsseln. Um die Entschl\u00fcsselung abzuschlie\u00dfen, stellen Sie sicher, dass JavaScript in Ihrem Browser aktiviert ist.\"><span \n                data-original-string='gxUVWYohGxyhG8zE6MOl2g==f64+lM4J11NhgbJswUYgVPEke2NcMK2oq1nda1WTVz\/fQ0='\n                class='apbct-email-encoder'\n                title='Dieser Kontakt wurde von Anti-Spam by CleanTalk verschl\u00fcsselt. Klicken Sie hier, um ihn zu entschl\u00fcsseln. Um die Entschl\u00fcsselung abzuschlie\u00dfen, stellen Sie sicher, dass JavaScript in Ihrem Browser aktiviert ist.'>re<span class=\"apbct-blur\">*****<\/span>@<span class=\"apbct-blur\">***********<\/span>sa.com<\/span><\/a>, providing your order number and a brief explanation of the reason for the refund request.<\/p>\n<p>We will process your request and issue a refund within 7 business days upon receiving your request. Kindly note that additional information or evidence may be required to process your refund.<\/p>\n<p>If your refund request is deemed valid, we will refund the original payment method used for the purchase. Upon receiving and inspecting your return, we will send you an email notifying you of the approval or rejection of your refund. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a specified timeframe.<\/p>\n<p>In case you haven&#8217;t received your refund, please check your bank account first. If the issue persists, contact your credit card company, as there may be a delay before the refund is officially posted.<\/p>\n<\/p><\/div>\n<\/section>\n<style>\n  .refund-policy {\n    max-width: 1200px;\n    margin: 0 auto;\n    padding-top: 0;\n    padding-bottom: 100px;\n    font-family: 'DM Sans', sans-serif;\n    box-sizing: border-box;\n  }<\/p>\n<p>  .refund-policy div {\n    text-align: left;\n  }<\/p>\n<p>  \/* Optional spacing adjustments for headings, paragraphs, lists, etc. *\/\n  h2, h4, p, ul, li {\n    margin-bottom: 1em;\n  }<\/p>\n<p>  ul {\n    padding-left: 1.5em;\n  }<\/p>\n<p>  a {\n    color: inherit;\n    text-decoration: underline;\n  }\n<\/style>","protected":false},"excerpt":{"rendered":"<p>Refund and Returns Policy Our refund and returns policy have a validity period of 30 days from the date of your purchase. Unfortunately, if 30 days have elapsed since your&#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-362","page","type-page","status-publish"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/pages\/362","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/comments?post=362"}],"version-history":[{"count":0,"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/pages\/362\/revisions"}],"wp:attachment":[{"href":"https:\/\/nadplusencasa.com\/de\/wp-json\/wp\/v2\/media?parent=362"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}